Gigya opens Shanghai data centre
Thu 4 May 2017
Gigya, provider of customer identity management services to companies such as Toyota, ASOS and Crayola, has announced a new data center located in Shanghai. The Gigya Shanghai facility is dedicated to helping clients cope with new Chinese data regulations.
These measures, following a cybersecurity law passed in November 2016 and set to take effect this June, state that companies that collect data from Chinese citizens must store and manage that data within the country. In order to help customers comply with this requirement, Gigya is now offering clients space at a new primary data center in Shanghai.
The new data center is fully redundant, with real-time data replication between two physically disparate facilities in Shanghai. This allows data storage and backup/disaster recovery functions for Chinese customer data, and compliance with the requirement to store all data within Chinese borders. Also, because the Shanghai data center is a primary, rather than a secondary facility, Chinese data will not co-mingle with data from other international customers.
Marisa Sires Wang, Vice President of Product at Gigya, noted that international data regulations mean that it can be difficult for companies to manage their data on their own. “When it comes to data privacy and protection regulations, the world is quickly becoming a more challenging and confusing place to do business,” she said.
“As the leader in customer identity and access management (CIAM), we are dedicated to providing a platform that takes the burden of compliance off the shoulders of our clients, for whom we manage 1.3 billion customer identities. Our new China data center is part of this continuing commitment to keep our clients ahead of the curve.”
The Gigya Shanghai facility has received several security certifications including ISO27001 and ISO 27018, SOC1 and SOC2, and PCI-DSS, as well as from the Cloud Security Alliance. To minimize downtime, the new data center is set up with servers operating in clusters, to avoid a single point of failure.
The Shanghai facility is Gigya’s fifth regional data center, joining sites in the U.S., Europe, Russia and Australia.
By storing information on Chinese customers in the Shanghai data center, businesses can remain in compliance with the Chinese law. Additionally, Chinese data will be separated from data in Gigya’s other data centers internationally, which will help to ensure the privacy of international customers, as the Chinese government’s Cybersecurity Administration may review stored data as part of required periodic security assessments.