The Stack Archive

AVG anti-spam firm hit by unplanned data centre outage

Tue 10 Mar 2015


AVG, the Czech-based antivirus firm, was hit by an unexpected outage yesterday at its U.S. data centre responsible for hosting its Business CloudCare Email Security services.

According to the company the outage occurred during unplanned maintenance. A post on the AVG website read: “The AVG AntiSpam data centre providers are currently experiencing an issue with their storage array and working to restore a backup.”

Customers of AVG CloudCare across all regions were unable to access their emails and security services for a time, but the service is now up and running again.

AVG released the following in a statement: “[The] anti-spam portion of the AVG Business CloudCare service could have been disrupted as a result, possibly affecting email security services customers in all regions.

“The exact cause is still being determined but the situation is in the process of being rectified, and normal service is expected to resume within the next 60 minutes. We will continue to monitor developments and regret any inconvenience to those customers affected.”

The internet security company recently announced that its global customer base had reached over 200 million, with 50% of those customers using its mobile applications.

At the Mobile World Congress in Barcelona last week, AVG launched the latest version of its Zen platform, marking a move towards family IT security. CEO Gar Kovacs said that the company had won 50 million customers over the past 18 months which he claimed “highlights the successful evolution [the] company has made from a PC heritage to a strong mobile future.”

“The last 18 months have been the fastest period of growth in the company’s history and we expect this rate to continue going forward,” added Kovacs.

Speaking about the online security ecosystem Kovacs argued that “everyone in the world has the inalienable right to security and privacy online.

“We are committed to enabling the next three billion people coming online to explore the internet with peace of mind and security.”


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