Latest SaaS publications

Amid reports of ‘Zoom fatigue’, are companies guilty of not making full use of the range of comms channels available?

Business communication platform Slack experienced technical issues across the world on Monday as many office employees resume working from home after the Christmas break.

Zoom’s growth is showing signs of tapering off after becoming a fixture in everyday life amid the coronavirus pandemic.

The cloud video conferencing service’s quarterly results showed revenue more than quadrupled from the same time last year to 777 million US dollars (£582m), yielding a profit of 198 million dollars (£148m), up from just 2.2 million dollars (£1.65m) a year ago.

Entering a new decade, it’s easy to forget just how quickly the software-as-a-service (SaaS) model has evolved over the past 10 years. The rise of cloud-based software has helped to redefine the enterprise workplace, unleashing truly mobile and collaborative workforces and new customer-facing interactions. It’s also democratised IT management and stimulated a shift in technology adoption that’s transformed the way companies buy and consume products and services.

Global spending on public cloud services is forecast to hit $266 billion (approx. £204 billion) in 2021, according to new research released by the International Data Corporation (IDC). In the study, titled Worldwide Semiannual Public Cloud Services Spending Guide, IDC predicted that while spending on public cloud services and infrastructure will slow over the forecast… Read More