Latest retail publications
The pace of change in the retail industry is unrelenting and now is not the time for businesses to become complacent. Faced with a growing proliferation of online marketplaces and the fast-evolving demands of today’s omnichannel consumers, standing out among a crowd of competitors is no easy task.
In recent years, retailers have focused their investment efforts on wooing online shoppers in a bid to compete head-to-head with big name pure-play disruptors like Amazon. Yet, last year, online accounted for just 19 percent of all UK retail sales. So clearly, UK consumers still value the unique experiences and level of service encountered when shopping in a bricks-and-mortar store.
Since bursting into the lives of UK shoppers in 2014, Black Friday has fast become the busiest week in the retail calendar. Cyber Monday is the online sister of Black Friday, and that too has ballooned in recent years. In fact, last year, a record-breaking $7.8 billion worth of sales were made on Cyber Monday.
With all this demand, comes greater responsibility. Luckily for those retailers looking to capitalise on this record-busting sales event, there are plenty of cutting edge technology solutions to help them get it right.
Techerati spoke with nine technology experts to get their thoughts and advice for retailer best practice this Black Friday and Cyber Monday.
European financial advisory firm iBe has identified online marketplaces as the best opportunity for growth in ecommerce. Sam Tidmarsh talks to Onogo.com CEO Paul Murphy and Evan’s Cycles Marketplace manager George Schofield about the impact marketplaces have on their ecommerce strategies, and the opportunities they provide looking forward. Marketplaces currently contribute $1.7 trillion to the… Read More
One week it’s sushi, then it’s poke bowls and next thing you know kippers are back on trend.
It can be hard for retailers to keep up with the whimsical ebb and flow of eating habits. In an ideal world, supermarkets want their shelves stocked with on trend cuisine as soon as the hashtags show any sign of trending. But instead of staying ahead of the game supermarkets often find themselves playing catchup.
To combat this problem Sainsbury’s has teamed up with Google and Accenture to forge a machine learning solution that feeds off the supermarket’s vast pool of customer data to ‘empower’ customers to stay connected to the latest food trends. Using Google Cloud’s machine learning solutions, the UK’s second largest supermarket chain is on the hunt for insights about customer demand and the trends driving eating habits.
Salesforce has added to its extensive portfolio of cloud products with two new cloud platforms for the consumer goods and manufacturing industries.
The CRM giant said the two platforms will help companies in both industries adapt to transformational trends brought about by AI, blockchain, IoT and 3D printing that are forcing them to become more customer-centric.