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Latest outage publications


Kent fire results in 7,400 BT customer outages

While the cause of the fire is under investigation, the company remains deeply concerned that arson may have been a factor “especially considering that so many people rely on their broadband for work, study, to get medical support, and stay connected with loved ones.”


AWS suffers three major outages in a single month

On Wednesday, December 22, Amazon Web Services (AWS) experienced a power outage that affected services for enterprise clients such as Slack, Epic Games, and Imgur. Amazon blamed the interruption of service on a power issue in an East Coast data centre, affecting one Availability Zone in the region.


Data centre outage sparks banking services blackout across Mexico

Prosa, an electronic transaction services firm responsible for processing card payments, said an electrical fault at its data centre in Santa Fe, Mexico, was responsible for the outage.


Cloudflare hit by another network issue (Update: Fix implemented)

“Aware of major Cloudflare issues impacting us network wide” Fresh from dusting itself off from a route-leak issue that impacted parts of its network last week, network services provider Cloudflare is experiencing connection issues across its network, affecting millions of websites that rely on its services. The issue appears to have begun around 2:15pm BST,… Read More


BA to sue CBRE over data centre outage ‘tragedy’

British Airways is taking property specialist CBRE to court over last year’s data centre failure which cost the airline almost £60 million  The outage plunged Gatwick and Heathrow’s busy bank holiday schedule into chaos when 672 flights had to be cancelled leaving thousands of passengers stranded. According to the Mail on Sunday, BA is suing CBRE in London’s High… Read More