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Latest MSPs publications


Evolving MSP businesses for the remote workplace today

One of the lessons – and there are many – to come out of the current global public health crisis is the importance of adaptability.

A common manifestation of this trait is in the ever-growing remote workplace, the adoption of which has changed business infrastructure as we knew it—and the ecosystem for Managed Service Providers (MSPs) is no different.


How MSPs can serve customers’ security needs

Managed service providers (MSPs) are at a crossroads in terms of what security services they are going to offer their customers. The dynamic digital landscape has required them to include some kind of security. At the same time, they know what they are currently offering isn’t going to serve them or their customers in the long term. Fortunately, MSPs don’t have to go it alone; they can partner with Managed Detection and Response (MDR) providers to fill in the gaps in their security portfolios and give them a superior competitive position.


How cloud-based ecommerce is delivering real business value

Ian Bristow, founder and head of online at Internet Fusion, discusses the UK-based retailer’s recent adoption of a new cloud platform The switch to online means retailers need to ensure their web and mobile sites are always available. As little as a 100-millisecond delay in load time can impact on conversion rates by up to… Read More


Escaping legacy backup constraints in the data centre

Frank Barker, CEO at Bacula Systems, discusses why data centres and MSPs are demanding greater scalability, performance and reliability from their backup solutions… More than ever before, current market trends in IT infrastructure are about finding high-value solutions to drive efficiency and reliability. The majority of businesses, particularly those where IT is the business, face… Read More


Delivering the future potential of hyperscale cloud

Brett Moss, General Manager of Hyperscale Cloud at Ensono, asks what changes need to be made for hyperscale cloud to deliver its full potential… Hyperscale, most closely associated with big data and cloud, is the provisioning required in distributed computing environments to efficiently scale from a few servers to thousands of servers in an instant: the… Read More