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Latest leadership publications


Interview: Why digital wellbeing should be top of the C-Suite agenda

We know the dangers posed by unfettered digital consumption and how it not only affects employee health and wellbeing, but business productivity and talent acquisition/retention. With the cloud, companies now have the tools to do something about it.


Five leadership strategies that enabled our teams to flourish during Covid-19

The world became a different place post-Covid-19. How we work, communicate and collaborate has been redefined–possibly forever.

Our company, OpsRamp, has a distributed team across the U.S. and India for development and operations. When “shelter in place” hit the entire world, we were not sure how we’d be able to execute our projects, customer commitments, and day-to-day operations. Most of our engineers rarely worked from home and in India, some even left their homes to be with extended families and parents during lockdown.


Why customer service should be the tech sector’s top priority
Dr. Gunter Eberling, head of customer value management at 1&1 IONOS, addresses four pillars every tech business needs to implement to put customer service at the top of their agendas The tech sector has a customer service problem. According to 2018 research by PwC, only one-fifth of consumers identify technology companies as providing the best... Read More

Why your DevOps pipeline must reach the top floor
Talking to John Bensalhia, Elsevier's Joshua Boyles says in today's world CEOs need a thorough understanding of DevOps culture to optimise their firms' success For Joshua Boyles, Elsevier's Senior Director of DevOps, TIO and Interim Director, Technology Optimization, there are three forces fuelling DevOps: "The need for businesses to deliver high quality software quickly and... Read More