fbpx

Latest chatbots publications


AI in a post-pandemic world

No industries have been left untouched by the disruptive impact of COVID-19 and few companies had prepared for the impact this would have on their business. Despite this, companies still... Read More


AI start-up Cognigy raises $44 million in Series B funding

In a funding round led by global venture capital and private equity firm, Insight Partners, conversation AI start-up Cognigy raised $44 million, in order to establish new partnerships, boost customer growth around... Read More


Chatbots are winning. Here’s why that’s good news for customer service

The market for chatbots is growing and their impact on consumer spending habits has been dramatic. Read More


Over a third of people ‘would prefer fast response from chatbot about finances’

Some 35 percent of financial services customers would prefer a fast response from a chatbot to waiting for a human, Pinsent Masons and Innovate Finance said More than a third... Read More


Subscribe for News in Your Inbox