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Latest chatbots publications


Over a third of people ‘would prefer fast response from chatbot about finances’

Some 35 percent of financial services customers would prefer a fast response from a chatbot to waiting for a human, Pinsent Masons and Innovate Finance said More than a third of financial services customers would prefer an instant response from a chatbot to waiting to speak to a human, a survey suggests. Some 35 percent… Read More