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Latest BT publications


Kent fire results in 7,400 BT customer outages

While the cause of the fire is under investigation, the company remains deeply concerned that arson may have been a factor “especially considering that so many people rely on their broadband for work, study, to get medical support, and stay connected with loved ones.”


BT inks deal with Ericsson to replace Huawei in 5G network

Ericsson has signed a deal with BT to supply equipment for its 5G network in major cities across the UK, as the telecommunications giant continues to shift away from Huawei.

The Swedish firm’s kit is expected to manage around 50% of total 5G traffic for BT and its main mobile brand, EE.


CTO Interview: Breathing life into the British Heart Foundation’s tech agenda

Like many other companies seeking to orchestrate the raft of technologies entering the market, the British Heart Foundation recently appointed its debut CTO. Ursula Dolton, who has had a wide-ranging career, working for likes of Jaguar & Land Rover, Citi Group and in a variety of sectors, was chosen to steer the ship.

The charity, which provides support to the millions of people living with heart and circulatory disease and conducts invaluable medical research, has an ambitious goal of creating a “world free from the fear of heart and circulatory disease” by 2030. Ursula’s role is to ensure that technology – including data, AI, cloud computing – serves this objective.


Director Interview: Culture shock — How to create a genuinely data-driven culture

“Terms like Machine Learning and Artificial Intelligence are so overused nowadays, that the reaction they generate is increasingly: ‘OK…so what?’” That’s according to Lorenzo Bavasso, Director of Data Analytics & AI, and CTIO of Global Services at BT. Despite all the hype around data in recent years, genuinely embedding data and analysis into an organisation’s culture continues to prove elusive for many.

Bavasso’s work at the front line of this field has given him some unique insights into the realities of creating a data-driven culture – which he will be sharing in detail at Big Data & AI World London in March. Fortunately, with “curiosity, transparency, an open mind and will to share information” companies can start the journey to creating an authentically data-driven culture.


Cityfibre completes £200m deal for TalkTalk’s fibre networks business 

TalkTalk has sold its fibre networks rollout business to Cityfibre for £200 million. The deal for Fibrenation was supposed to be completed last year, but was delayed following Labour’s announcement that it planned to nationalise parts of BT if it won the general election.