Latest automation publications

In a funding round led by global venture capital and private equity firm, Insight Partners, conversation AI start-up Cognigy raised $44 million, in order to establish new partnerships, boost customer growth around the world and improve the capabilities of their platform for enterprises.

The past year has seen many seismic changes happen in the world of technology and work, due to the ongoing pandemic. But developers have taken this disruption in their stride and are utilising cutting-edge technologies to rapidly improve how they work.

Jeff Safovich, head of product and innovation at automated infrastructure specialist RiT Tech, on why integration – not isolation – is integral to data centre optimisation.

Service Request Automation (SRA) can save your IT department time and your organisation money.

Whether it’s request fulfilment, incident ticket resolution, virtual machine provisioning, user access requests or anything else raised in the service desk – it’s never been easier to improve efficiency by automating these repetitive IT tasks.

It’s not just efficiency either, IT staff can become infinitely more productive when such activities are resolved automatically. They can focus on the important, business-critical tasks like service improvement activities and end-user resolution.

The use of robots and automation is an “obvious solution” to any potential staff shortages in a post-Brexit Britain, according to a new report. The study indicates that many UK workers would support the use of robots to take on some manual roles, particularly those involving heavy lifting.