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Latest automation publications


DC Optimisation – Collaboration Without Constraint

Jeff Safovich, head of product and innovation at automated infrastructure specialist RiT Tech, on why integration – not isolation – is integral to data centre optimisation.


How to get started with Service Request Automation

Service Request Automation (SRA) can save your IT department time and your organisation money.

Whether it’s request fulfilment, incident ticket resolution, virtual machine provisioning, user access requests or anything else raised in the service desk – it’s never been easier to improve efficiency by automating these repetitive IT tasks.

It’s not just efficiency either, IT staff can become infinitely more productive when such activities are resolved automatically. They can focus on the important, business-critical tasks like service improvement activities and end-user resolution.


UK workers support idea of robots helping with staff shortages post Brexit 

The use of robots and automation is an “obvious solution” to any potential staff shortages in a post-Brexit Britain, according to a new report. The study indicates that many UK workers would support the use of robots to take on some manual roles, particularly those involving heavy lifting.


Robots and the jobs we love to hate

We need to stop defining ourselves by what we do We tend to think about work in terms of “jobs”. You are a programmer, a doctor, a consultant, or a lawyer. When we introduce ourselves, convention dictates we talk about our jobs rather than who we are. The shorthand of our titles allows us to… Read More


Public more likely to blame humans for accidents rather than autonomous car

Research suggests that in an accident where a human driver and AI dual control made an error, people would consider the human to be more at fault. The public is more likely to blame accidents involving semi-autonomous cars on the driver rather than the technology, new research claims.