Schneider Electric leverages Generative AI by integrating Microsoft Azure OpenAI
Press Release by Schneider Electric Tue 21 Nov 2023
Schneider Electric is leveraging Generative AI to drive productivity and sustainability by integrating Microsoft Azure OpenAI into its processes.
Philippe Rambach, Chief AI Officer at Schneider Electric, highlighted the impact of this technology: “Generative AI is a game-changer and we are investing in this technology. It has already allowed us to enhance internal productivity, and it aligns perfectly with our commitment to continuous improvement and impactful innovation focused on sustainability.”
This collaboration builds on a robust partnership between Schneider Electric and Microsoft. Utilising Azure OpenAI’s algorithms for generating text, code, and other content types. Schneider Electric’s use of Generative AI includes:
- Resource Advisor Copilot: Leveraging Large Language Model technology, this provides enhanced data analysis, decision support, and performance optimisation. Schneider Electric securely built Copilot as a convenient digital companion embedded inside Resource Advisor.
- Jo-Chat GPT: An internal conversational assistant based on Azure OpenAI Service, enabling employees to utilise Generative AI capabilities securely.
- Finance Advisor: A conversational assistant saving approximately €10 million annually by aiding financial analysts in making consistent, compliant, and timely decisions.
- Knowledge Bot: Assists customer care representatives in providing precise information to customer queries.
- Conversational Search: Enhances product search for customers through semantic search in a conversational style.
Schneider Electric is also exploring the integration of Github Copilot for offer creation and Sales Copilot to empower frontline employees.
Dominik Wee, Corporate Vice President of Manufacturing and Mobility at Microsoft, commented on the collaboration: “Microsoft Azure OpenAI allows Schneider to develop agile, scalable, cost-effective, and AI-powered solutions which are in line with our shared ambitions for a sustainable and digitalised future.”
Launched in 2021, Schneider Electric’s AI hub organisation has since established a dedicated Generative AI core team to explore early application opportunities. Following a comprehensive study, the company identified over 200 potential use cases for Generative AI across various functions.