QA Launches New Podcast: “When Technology Goes Wrong”

QA is excited to announce the launch of its brand new podcast, ‘When Technology Goes Wrong’.

Hosted by Paddy Dhanda, the QA podcast explores real-world failures, challenges, and missed opportunities in tech and what we can learn from them. Each episode dives into a real story to understand how we grow and improve as tech users, both individually and organisationally.

Details

Where? Available on Substack, Spotify and YouTube now

Who? Hosted by Paddy Dhanda, Product Discovery, Design & Agile Practices Director at QA

When? Every two weeks

What It’s About

Real-world failures, challenges, and missed opportunities in tech — and what we learn from them.

Check out our latest episode – all about opportunities in the data revolution

In our latest episode of ‘When Technology Goes Wrong’, Paddy sat down with David Pool, our Portfolio Director for Data and AI here at QA, to discuss a different kind of failure: what’s holding the financial sector back from maximising the opportunity presented by the data revolution.

David breaks down the concept of ‘alpha data’—the kind of unconventional, unstructured data that, when used cleverly, can now give organisations a competitive edge.

We talk about how fintechs are outpacing traditional banks by embracing experimentation, agility, and personalisation.

From smart doorbells to sentiment models, from data lakes to legacy systems, this episode is packed with insights on how financial services can stop playing catch-up and start leading the charge.

If you’re in the industry—or just curious about how data is reshaping the world of finance—this one’s for you.

Why it matters

Technology is powerful — but not infallible. This podcast is a space to reflect and improve, bringing together different perspectives across the tech landscape. It is real, relevant, and refreshingly honest.

Subscribe on Substack.

Watch on YouTube.

Listen on Spotify.