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Zoom drafts Oracle for multi-cloud expansion

Written by Wed 29 Apr 2020

Oracle security credentials key factor in decision, says Zoom CEO Eric S. Yuan

In a move that not many in the technology world would have seen coming, Zoom has tapped up Oracle Cloud to help cater to rising demand for its popular video conferencing tool.

Since world governments implemented stay-at-home measures to help thwart the spread of the novel coronavirus, Zoom has become the go-to tool for video communication, surging ahead of rivals Skype and Webex in terms of daily use.

According to Nokia Deepfield, which monitors global network usage, use of Zoom has risen by 700 percent since the mid-March. Zoom’s own figures show a 300 million spike in daily meeting participants over the last few weeks.


To ensure its service maintains the performance levels that shot it to prominence, Zoom has been keeping a close watch on its cloud infrastructure.

Before the pandemic, most of Zoom’s service instantiation and video processing was handled by AWS, with a sprinkling of Azure.

Now, Zoom has tapped up Oracle, known for more its legacy database applications than the cloud, to help it meet additional capacity.

The decision will come as a surprise to many. An expansion of Azure or a foray into Google Cloud would seem the more obvious choice for an at-scale SaaS company like Zoom.

But clearly, CEO Eric S. Yuan saw something in Oracle Cloud that others haven’t. His company has been reckoning with well-documented security and privacy concerns, many of which were addressed in a recent update. Yuan’s statement suggests Oracle’s security credentials were a key factor in the company’s decision:

“We recently experienced the most significant growth our business has ever seen, requiring massive increases in our service capacity. We explored multiple platforms, and Oracle Cloud Infrastructure was instrumental in helping us quickly scale our capacity and meet the needs of our new users,” said Yuan.

“We chose Oracle Cloud Infrastructure because of its industry-leading security, outstanding performance, and unmatched levels of support.”

According to Oracle’s press release, Oracle Cloud was handling hundreds of thousands of concurrent Zoom meeting participants “within hours of deployment”. That figure is in the millions now full production has been achieved. Zoom is now transferring upwards of seven petabytes through Oracle Cloud servers each day, equivalent to 93 years of HD video.

“Video communications has become an essential part of our professional and personal lives, and Zoom has led this industry’s innovation,” said Oracle CEO Safra Catz.

“We are proud to work with Zoom, as both their cloud infrastructure provider and as a customer, while they grow and continue to connect businesses, people and governments around the world.”

Written by Wed 29 Apr 2020


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