Mark Homer is Vice President of Global Customer Transformation at ServiceMax where he focuses on working with prospects and existing customers to understand and unlock the true value of their field service organizations. Mark is known as a dynamic, innovative and highly successful IT and digital sector director with technological vision, commercial acumen and an outstanding record for driving sales, partner channels and business development. With 25 years in the software and technology industry of which the last ten have been focused on the global service sector.
Prior to joining ServiceMax, Mark was the Chief Operating Officer at Service Power Business Solutions (SVR). In this role he headed software development across offshore partners and agile development teams over three time zones. He spearheaded technological strategic vision, product development for Service Power scheduling, optimisation and field service operations and led the digital strategy for M2M and IoT connected services.
Earlier in his career, Mark served as a board director at John Matchett Limited and at the Matchett Group which included Adkins, Matchett and Toy Inc, he launched Registrar (acquired by Pathlore, then later by SumTotal Inc) and Skillscape (acquired by SkillSoft Inc) in Europe. Later he was regional director of business development at Outstart (EMEA) Limited.
Mark was educated at Oxford Brookes University and was one of the first Fellows of the Institute of IT Training.