Juan Intan Kanggrawan is the current Head of Data & Analytics at Jakarta Smart City. His key role is to fully utilize data to formulate public policy and to improve quality of public services. His main and foremost success metric is Jakarta citizen’s satisfaction towards government. Juan is currently working on several city-scale strategic analytics initiatives. He is actively analyzing complex, diverse and exciting urban data in daily basis: citizen complain/aspiration, transportation data from various sources, CCTV, global-regional-national Open Data, weather-flood-river bank, subsidy utilization for education & elderly, food commodities price elasticity, etc. He is also developing and aligning strategic partnership framework between Jakarta Smart City with other government agencies, business enterprises, research agencies and universities.