About
As Chief Customer Success Officer, Craig Fulton oversees product management and development of the ConnectWise platform portfolio. His credits his 20+ years in the technology sector, including time spent as a support desk and field technician, for helping him understand what partners want and need from their business management software.
The 11-year ConnectWise veteran has held a number of positions during his tenure with the company, including serving as general manager of the ConnectWise Business Suite, senior product manager, business consultant, and system engineer. He also co-created ConnectWise CloudConsole and authored Path to Success, a ConnectWise best practices guide about how to run a successful technology solutions provider business. Prior to joining the company, he worked for Accenture as a technology consultant, and served five years in the U.S. Marine Corps.
Craig is widely recognized for his contributions to the technology industry. He was named a CRN Channel Chief in 2015 and 2017, and a member of the MSPMentor 250 list in 2014. Craig also holds a number of patents related to chat program technology. He earned his bachelor’s degree in business management from the University of South Florida.
The Ohio native now lives in Clearwater, Fla. with his wife Jillian and three sons. When he’s not at work, Craig is spending time with his family, traveling, or working on his cars.